Privacy Policy

Effective Date: August 30, 2026

App Name: Donormate

This Privacy Policy explains how Donormate ("App"), developed and operated by ZigaBytes solutions, collects, uses, stores, shares, and protects your personal information when you use the App.

Developer: ZigaBytes solutions

Legal Name: Muhammed Midlaj

Email: salimdevuse@gmail.com

Phone: +91 8078259356

Address: Pallikkandy House, Mananthavady Post, Ambukuthy, Wayanad – 670645, India

1. Information We Collect

When you create or use an account on Donormate, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Age
  • Gender
  • Blood group
  • City entered by you
  • Account authentication information

We collect this information to provide and operate the blood donation services available through the App.

2. Google Sign-In

Donormate allows users to sign in using Google Sign-In.

When you use Google Sign-In, we may receive basic information made available by Google, such as your name and email address. This information is used to create, authenticate, and manage your Donormate account.

Donormate does not access your Gmail messages, Google Drive files, contacts, or other private Google account content.

3. Email and Password Authentication

Users may create and access their Donormate account using email and password authentication.

Authentication is provided through Firebase Authentication. Passwords are not stored by Donormate in plain text.

4. How We Use Your Information

We use the information we collect to:

  • Create and manage your account.
  • Authenticate users.
  • Help users find suitable blood donors.
  • Connect blood donors with people who need blood.
  • Display relevant donor information to other users.
  • Facilitate communication between users regarding blood donation.
  • Send relevant notifications, including blood donation and blood request notifications.
  • Maintain and improve the App.
  • Prevent misuse, fraud, and unauthorized access.
  • Comply with applicable legal requirements.

5. Information Visible to Other Users

Donormate is designed to help connect blood donors with people who need blood.

Depending on the features used, the following information may be visible to other authenticated Donormate users:

  • Name
  • Blood group
  • City
  • Phone number

This information is made available to facilitate blood donation and communication between users.

Users should exercise appropriate caution when communicating with other users and should avoid sharing additional sensitive information unnecessarily.

6. Location Information

Donormate does not access or continuously track your device's GPS or precise location.

Users manually enter their city. The city information is used to help users search for and connect with blood donors or recipients in relevant areas.

7. Data Sharing

We do not sell or rent your personal information.

We do not share your personal information with third parties for their own advertising or marketing purposes.

Donormate uses third-party services that are necessary to operate certain features of the App, including:

  • Firebase Authentication
  • Firebase Firestore
  • Firebase Cloud Messaging (FCM)
  • Google Sign-In

These service providers may process information necessary to provide their respective services.

We may also disclose information when required by applicable law, legal process, or valid governmental request, or when reasonably necessary to protect the rights, safety, and security of Donormate, our users, or others.

8. Firebase Services

Donormate uses Firebase services provided by Google for core application functionality, including authentication, data storage, and push notifications.

Information processed through these services is handled in accordance with the applicable Google and Firebase terms and privacy practices.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, loss, or misuse.

Data transmitted between the App and supported services is protected using appropriate security measures, including encrypted communication where supported.

However, no electronic storage or transmission method can be guaranteed to be completely secure.

10. Data Retention

We retain your personal information for as long as necessary to provide the App's services and maintain your account.

When you request deletion of your account, we will delete your account and associated personal information from our active systems, except where certain information must be retained to comply with applicable law or for legitimate security, fraud prevention, or legal purposes.

Any information retained for such purposes will be kept only for as long as necessary.

11. Account and Data Deletion

You may request deletion of your Donormate account and associated personal information.

Account deletion is available:

When an account deletion request is processed, the user's account and associated personal information will be deleted from our active systems, subject only to information that we are legally required or permitted to retain as described in this Privacy Policy.

Account deactivation or freezing does not constitute account deletion.

12. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Access your personal information.
  • Correct or update inaccurate information.
  • Request deletion of your account and associated personal information.
  • Request information about how your personal information is handled.
  • Withdraw consent where applicable.

For privacy-related requests, contact us at:
Email: salimdevuse@gmail.com

13. Children's Privacy

Donormate is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

14. Third-Party Services

Donormate uses the following third-party services:

  • Google Sign-In
  • Firebase Authentication
  • Firebase Firestore
  • Firebase Cloud Messaging (FCM)

These services may have their own privacy policies and terms governing the processing of information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Donormate, our data practices, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage users to review this Privacy Policy periodically.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

ZigaBytes solutions

Legal Name: Muhammed Midlaj

Email: salimdevuse@gmail.com

Phone: +91 8078259356

Address: Pallikkandy House, Mananthavady Post, Ambukuthy, Wayanad – 670645, India